HQS Inspection protocols have been used in voucher programs since the 1970s – so change isn’t easy. But it doesn’t have to be painful, either. NSPIRE includes a new set of physical standards – and much more. Using NSPIRE standards, inspectors will be able to see the difference between true deficiencies and normal wear and tear issues.
The NSPIRE updates should include uniform rules for how the agency performs inspections. When it comes to inspection procedures – transparency creates consistency, and consistency creates trust in the process.