REAC Appeals Can Correct Some of the Issues with HUD’s One-Size-Fits-All Inspection Process.

HUD performs REAC Inspections on all sorts of properties, from nursing homes to high-rises. REAC Appeals are a vital part of making this universal system work. Because this inspection code is one-sized fits-all, there needed to be a way of leveling the field. This process accommodates a specific reconsideration of deficiencies due to technical errors and mitigating conditions.

Knowing the REAC Appeals Process Rules Matters

Why is it essential to thoroughly understand the appeals process before submitting a request for a REAC score change? Firstly, you have to get it right the first time. REAC doesn’t allow re-reviews of appeals. Secondly, what is acceptable as backup documentation is regularly changing – what worked two years ago may be insufficient now. So it is vital to ensure that the appeal you submit meets the most current standards. Lastly, it is essential to know why appeals are approved because you might be leaving out eligible topics.

REAC scores change for a variety of  reasons, including:

• Ongoing Modernization
• Issues Beyond Owner’s Control
• Local Area Code Variance
• Ownership Conflicts
• Technical Issues and Inspector Errors

Constantly Changing REAC Appeals Standards

Possibly the most significant challenge with REAC Appeals are the constantly evolving standards. The success of REAC appeals depends almost solely on the documentation provided to verify the issues. However, what HUD expects from owners/agents to justify their requests for a score adjustment becomes more strict over time. We work with hundreds of properties a year and know what the process requires and the up-to-date standards.

Challenges of the REAC Scoring Process

The REAC scoring model creates specific difficulties in the appeals process. Because REAC inspection scores include a complex system of scoring “caps,” you have to understand how the final score will change before creating your score adjustment request. For instance, if one inspection has three doors cited in one building’s common area hallway, the appeal must include a discussion of all three doors. Otherwise, it will not result in an overall score change.

We work with our clients to ensure they understand what can and can’t be included in an appeal so there are clear expectations.

Demystifying the REAC Appeals Process

Each year US Housing Consultants prepare hundreds of appeals for our clients. Because of our vast experience, we have learned what works and what doesn’t. Most importantly, we ensure the submission includes the right documentation. In many cases, owners/agents receive appeal denials because of a few misplaced words or unclear documentation. We work with our clients to make sure the basis of the REAC appeal meets HUD’s standards and uses the right process.

Above all, we work with our clients to take the fear and anxiety out of the process.  Together, we create a plan that will produce the right results.

Contact us with any questions.