July 8, 2019 HUD's Office of Multifamily Housing Asset Management and Oversight released a memorandum reiterating the rules surrounding notice prior to entering resident's units, availability of documentation for residents to review, and clarification on handling resident complaints and an update to House Rules for assisted properties.
    Owner's Responsibility to Notify Residents of a Physical Inspection
    The code of Federal Regulations at 24 CFR, part 200, subpart P, ยง200.857(g) states that an "Owner must notify its residents of any planned physical inspection of their units or the housing development generally." Residents should be given at least 24 hours notice of a planned inspection unless state and/or local law requires more than 24 hours notice. HUD encourages owners to give as much advance notice as possible to residents.
    Owner's Responsibility to Make Inspection Documents Available to Residents These documents include:
    • Notice of Default and/or Notice of Violation
    • Owner's Certification of Non-Compliance and Copy of the 100% Survey (Following score under 60 or a Demand for Corrective Action)
    • The owner must post a notice stating the availability of this documentation on a bulletin board (or equivalent) with contact information for the local HUD representative.

    The memorandum states that HUD is encouraging residents to notify the local HUD office if they feel that the owner has provided HUD with a false certification of repairs. The memorandum also states that owners/agents who complete a 100% survey as part of a demand for corrective action or response to a score under 60, should submit supporting documentation to show that issues have been addressed. An additional section is included which clarifies that owners are encouraged to seek resident comment when updating House Rules.