HUD Published a notice in the Federal Register on May 23, 2019 entitled "Notice of Emergency Approval of Information Collection for Physical Inspection of Real Estate (NSPIRE).: This notice includes information about developing a new standardized eletronic software system to collect information about property maintenance and inspections. HUD will distribute this software to properites who participate in the two-year pilot program.

This notice outlines a process for the NSPIRE demonstration program, where participants in the pilot program submit copies of documentation and participate in feedback.

  • Owners/Agents will be provided with inspection software that will enable them to easily document and submit deficiencies that are present within dwelling units or electronically submit work order receipts. Completed work orders would provide reasonable assurance that every dwelling unit was evaluated for deficiencies and maintenance needs.
  • Owners/Agents will have to provide copies of property information, building systems certificates, fire alarm systems and local code violations.

According to HUD's website, the goals of NSPIRE are to:

  • Prioritizes health, safety, and functional defects over those about appearance.
  • Focus is on the areas that impact residents. This model includes more objective standards, value-added inspection protocols, and scoring elements that are more defensible and less complex.
  • Inspectors will spend more time in units and the overall results will better identify substandard properties.

All of the changes for NSPIRE are proposals at the moment and there are bound to be a number of changes and updates, and eventually new HUD software to be developed around a new protocol. In the interim, the existing UPCS Inspection Code will be used to conduct inspections with the new 14-day limited notice standards.

REAC is Interested in Feedback from the Industry:

REAC is interested in hearing from its stakeholders on NSPIRE and the NSPIRE Demonstration. There are no listening sessions currently scheduled, but HUD's website encourages comments to be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it.. You can make suggestions about (for instance):

  • Improved training of Inspectors and monitoring of Inspectors.
  • A scoring system that is scaled to better score items in the same area, so one broken door in a unit does not score the same as ten broken doors.
  • Provide a process for owners/agents to distinguish between resident vandalism and routine maintenance or deferred maintenance.